Terms & Conditions – White Candle Spa

Welcome to White Candle Spas (accessible at https://whitecandlespas.in/). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.

1. General Information

White Candle Spa provides professional spa and wellness services including massages and relaxation therapies aimed at improving physical and mental well-being.

These Terms govern your use of:

  • Our website
  • Online bookings and inquiries
  • Services offered at our spa

2. Eligibility

  • You must be at least 18 years of age to use our services.
  • By using our website, you confirm that all information provided is accurate and complete.

3. Services & Bookings

  • All services listed on the website are subject to availability.
  • We reserve the right to refuse or cancel bookings at our discretion.
  • Advance booking is recommended for a better service experience.

4. Pricing & Payments

  • Prices for services are subject to change without prior notice.
  • Payment can be made via:
    • Cash
    • Online payment methods (if available)
  • Any promotional offers are subject to specific terms and validity.

5. Cancellation & Refund Policy

  • Late cancellations or no-shows may result in partial or full charges.
  • Refunds (if applicable) will be processed within 5–7 business days.

6. Health & Safety Disclaimer

  • Clients must inform staff about:
    • Medical conditions
    • Allergies
    • Injuries or sensitivities
  • We are not responsible for any adverse reactions if such information is not disclosed.

7. Code of Conduct

  • Any inappropriate behaviour towards staff will result in immediate termination of service and possible permanent ban.
  • We maintain a professional and respectful environment at all times.

8. Intellectual Property

  • All content on this website (text, images, branding) is owned by White Candle Spa.
  • Unauthorized use, copying, or reproduction is strictly prohibited.

9. Privacy Policy

  • Your personal data is handled according to our Privacy Policy.
  • We do not share your information with third parties without consent, except where required by law.

10. Limitation of Liability

  • White Candle Spa is not liable for indirect or incidental damages.
  • We are not responsible for personal injuries not disclosed prior to treatment.
  • Services are provided on a best-effort wellness basis.

11. Third-Party Links

  • Our website may contain links to third-party platforms.
  • We are not responsible for their content or policies.

12. Changes to Terms

  • We may update these Terms at any time.
  • Continued use of the website means you accept the updated Terms.

13. Governing Law

  • These Terms shall be governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Jaipur courts only.

14. Contact Information

  • Phone: 09772588555
  • Address: B-14 C, 22 Godam Cir, near MGF Metropolitan Mall, Durgadas Colony, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001
  • Email: contact@whitecandlespas.in